16700 Privacy Policy — How We Protect Your Data
This policy explains how 16700 collects, uses, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights and how we handle your data.
1. Information We Collect
When you register or use the 16700 platform, we collect several categories of information to enable us to deliver our services safely and efficiently. The information collected includes:
Account Information
- Full name, date of birth, and gender
- Email address and phone number
- Encrypted password
- Identity verification information (where requested)
Payment Information
- Bank name and account number (partial only)
- Digital wallet owner name (TNG, DuitNow)
- Deposit and withdrawal records in MYR
- This information is not stored in full on our servers
Device & Browser Data
- Device type, operating system, and browser version
- IP address and approximate location
- Session time and duration
Usage Data
- Games played and bets placed
- Navigation history within the platform
- Interactions with promotions and bonus offers
2. Why We Use This Information
16700 uses the information collected solely for legitimate and necessary purposes to ensure a safe, fair, and seamless user experience. The primary purposes for data use are as follows:
- Account management: Verifying user identity, processing registrations, and managing logins securely.
- Transaction processing: Processing deposits and withdrawals in MYR accurately and promptly.
- Platform security: Detecting suspicious activity, preventing fraud, and protecting accounts from unauthorised access.
- Service improvement: Analyses usage patterns to improve platform performance, interface design, and overall user experience.
- Important communications: Sending notifications related to accounts, terms changes, security updates, and transaction information.
- Legal compliance: Complying with anti-money laundering (AML) obligations and related legal reporting requirements in Malaysia.
16700 will not use your personal data for third-party marketing without your explicit consent.
3. Cookies & Usage Tracking
The 16700 platform uses cookies and similar tracking technologies to enhance functionality and user experience. Cookies are small text files stored on your device when you visit our site.
We use three types of cookies:
- Session cookies: Temporary cookies that are deleted when you close your browser. They are used to maintain your login status during your session.
- Preference cookies: Saves your preferences such as interface language and display settings for a more convenient experience in future visits.
- Analytical cookies: Collects aggregate data on how users interact with the platform to help us make continuous improvements.
You can control cookie settings through your browser. However, disabling certain cookies may affect platform features, such as automatic login tracking.
4. Data Storage, Security & Sharing
Security & Storage
All personal data of 16700 users is stored on servers protected with industry-grade encryption. Access to user data is strictly limited to authorised personnel with a legitimate need to access it.
Sensitive payment information such as full bank account numbers is not stored on our servers — only data required for transaction verification is retained. User data that is no longer needed will be deleted or anonymised in accordance with our internal retention schedule.
While we take reasonable security measures, no system can guarantee absolute security. Users are also responsible for keeping their own account passwords safe.
Third-Party Sharing
16700 does not sell, rent, or trade users’ personal information to third parties for marketing purposes. However, there are limited situations where we may share data:
- Payment providers: Data required to process deposit and withdrawal transactions via FPX, TNG eWallet, and other payment methods.
- Legal compliance: Where required by Malaysian law or a directive from a lawful authority, we may be required to disclose certain information.
- Fraud prevention: In cases involving fraud or platform security, relevant information may be shared with the appropriate authorities.
5. User Rights & How to Contact Us
As a registered 16700 platform user in Malaysia, you have the following rights regarding your personal data:
You have the right to request a copy of your personal data we hold at any time.
If any of your information is inaccurate or outdated, you may request a correction by contacting our support team.
You may request the deletion of your personal data, subject to any legal obligations that require us to retain certain records.
You may withdraw consent for certain data uses at any time, though this may limit your ability to access some platform features.
How to Contact Us
For any enquiries, privacy-related requests, or complaints regarding the handling of your personal data, please contact the 16700 support team by email at [email protected]. We will respond to all privacy-related enquiries within a reasonable timeframe.
For more information about our platform and policies, please visit the FAQ containing answers to the most frequently asked questions by users.
Privacy Policy Changes
16700 reserves the right to update this Privacy Policy from time to time to reflect changes in data handling practices or legal requirements. The latest version will always be available on this page. Continued use of the platform after any updates are published constitutes acceptance of the revised policy.
Your Privacy Is Our Priority
The 16700 platform is built with Malaysian user security and privacy in mind. Register confidently — your data is in responsible hands.